I have bought my last 4 cars from the owner of JJM Car Sales Ltd and every experience has been 100% positive. John and his Son are extremely easy to deal with and everything is done efficiently and in an open and friendly manner. Nothing is too much trouble
5/5
17th November 2023
Absolutely fabulous service from both john senior and john junior guys work great to get my deal sorted and the car was beautifully presented love the car thanks to the jjm cars sales
5/5
11th November 2023
To both of you (John Snr & John Jnr), I would like to take the opportunity to once again thank you for your time, patience and care when I came up to view a car. After driving over 400miles through the night, you were fully appreciative of the situation and took your time to run through everything carefully , giving me the time to understand and take it in the relevant and important details in my time, at no time did either of you put any pressure on, sales or otherwise, which is a credit to you both. I will without hesitation return to your premises in the future, when the time comes to replace my car, no matter the distance, your professionalism, care and genuine friendliness made the experience easy and pleasant. Good luck for the future and keep up the excellent work. PS. I'm loving the new Jag.
5/5
25th January 2023
I purchased a Smart ForFour from JJM in Jan 2023. The service and communication was impeccable from start to finish. I was travelling from Newcastle so wanted to know everything about the car. John Snr talked me through its history, condition and really made the decision easy. John offered to pick me up from the train station in Glasgow to get me to his location which demonstrated his commitment to customer service.
The car was within the showroom when I arrived and was truly immaculate; it had been professionally detailed to a very high standard - testament to John Jnr! I was talked through and handed all of the service history docs and MOT and received a warranty and breakdown cover which were activated before I left.
I received the new V5 a week after the purchase.
I’ve bought a lot of cars but really like the service and family feel from JJM. If you are interested in one of their cars, you really will not be disappointed!
Thanks to John Snr and Jnr, I’m delighted with my purchase!
5/5
15th January 2023
What a pleasant experience we had purchasing our lovely car from JJM Car sales. John and John junior couldn’t have been more helpful. We had literally searched the whole country and found the car we wanted 300 miles from home!
We were very wary of travelling so far and then not liking it. John reassured us that we wouldn’t be disappointed with the vehicle and he seemed very genuine, So we went for it! John offered to pick us up from the airport or train station to take us to their garage. We chose to hire a vehicle and true to his word John picked us up from the hire car drop off.
The car was everything we had been promised and our concerns with travelling so far were soon put to rest as soon as we were greeted by John and later John junior. What a lovely family business, made us feel very comfortable and confident in our purchase and made the long journey well worth it. Can’t recommend JJM enough and we are very grateful for going above and beyond for us .Thanks guys
5/5
9th November 2022
We recently had great pleasure in purchasing an immaculate Jaguar E Pace from JJM Car Sales, the experience was first class with absolutely no pressure from John Snr & John Jnr, the whole experience was a delight. I would not hesitate to recommend JJM Car Sales to anybody looking for a new vehicle.
5/5
8th November 2022
Listen up folks, this father and son business is second to none. I had my car 5 days, and a problem occurred, phoned john junior. Within the hour the car was picked up delivered back to me next day. John senior should be proud of his son, keep up the good work guy, will definitley return. These guys are the real deal.
5/5
15th October 2022
I cannot praise JJM Car Sales enough. I have bought many cars previously and have not experienced the level of service and honesty that I got from John. Nothing was too much trouble and i cannot fault them in any way. First class service from start to finish. I'm very happy with my car Excellent.
5/5
10th September 2022
Dear John,
I should like to thank you and JJM Car Sales for the refreshingly pleasant and friendly experience of buying my Skoda Fabia from you. I had to travel more than fifty miles to view the car at your East Kilbride venue. Your reassurances over the phone were confirmed that the car was in exceptionally good order. There was no pressure at all and all questions answered in detail with most supported by paperwork. The car was also offered with a comprehensive RAC warranty. After a detailed look at the car and a test run, I felt every confidence and agreed to buy it. This meant returning to East Kilbride in a few days, via Glasgow Bus Station, several miles away. JJM immediately offered to meet the Megabus and run me back to the garage, which they did. The whole purchase experience was first class and I would recommend anybody to buy their next vehicle here. 5 stars out of 5. No question.
All the best, Sean (Galbally)
5/5
8th July 2022
I bought a Skoda Fabia SE from JJM Car Sales and the service provided was absolutely flawless. When it came to the sale itself, there was no pressure put on me at all and everything was very relaxed with plenty of time being allowed to digest it all as this was my first ever car purchase. As I was buying the car prior to my test, I didn’t completely understand the process of how to go about things but John (Snr) & John (Jnr) were very attentive and guided me through the process effortlessly - even going as far as providing advice on things like obtaining insurance, taxing the vehicle and explaining how the warranty worked. All in all the service was more than I would have expected from any of the main dealers. In simple terms, they just care about their customers and provide top level service which shines through in abundance. I’ll definitely be purchasing my next car from JJM Car Sales and I’ll be recommending them to anyone I know who will be making a car purchase in the future also.
5/5
13th April 2022
Recently bought a new car from JJM and couldn’t fault the service I received from John and his team. Definitely worth a visit if you’re looking for a reliable car garage with no pressure from sales persons. Easy and relaxed way to buy a car.
5/5
27th August 2021
Recently(17/08/21) purchased a beautifully presented XE from JJM car sales, owner John and his son couldn't have been more helpful. Absolutely delighted with my purchase. Only went to look as well. Car was immaculate. Will definitely be back again.
5/5
17th August 2021
Recently bought a Jaguar XE from these guys. The was 1st class, the guys couldn't have been more helpful with no pressure or fancy sales speil. Returned earlier today as I had a couple of questions, not only did they sort out my queries immediately ....they even washed my car as "it was looking a bit dusty" Service doesn't get any better than that. Will definitely be recommending JJM to friends and family.
5/5
27th July 2021
I bought an Hyundai i10 from JJM Car Sales and was very happy with with the whole experience. All their cars are in great condition and immaculately valeted but this wee car caught my eye especially, although I could easily have gone for any of them. There was no hard sell and the cars really spoke for themselves. I would most certainly use them again.
5/5
23rd July 2021
Just bought a Jaguar XF sport in metallic black, car is stunning inside and outside condition, John was very knowledgeable and was friendly and caring with no hard sell , that you sometimes get with other car dealers.
5/5
16th July 2021
Bought a Jaguar XF R-Sport this week. Beautiful condition and delighted with the purchase. JJM car sales were very friendly and helpful. I would recommend and would buy from them again. Thanks, guys!
5/5
22nd May 2021
We went through to collect my car today Sunday the 9th of May.The garage is normally closed on a Sunday,but they opened up for us to view my purchase.The service and communication between both John’s was spot on.Very informative on the beautiful Jaguar XE Sport I bought.The Car was immaculate inside and out.I would highly recommend this Father & Son team.A very happy customer.
⭐️⭐️⭐️⭐️⭐️5/5
9th May 2021
Purchased Range Rover from JJM car sales. Car was exactly how it was described and they provided excellent service throughout the process. I travelled all the way from England to collect the car and John even arranged a pick-up from the airport. Would certainly recommend
⭐️⭐️⭐️⭐️⭐️5/5
30th April 2021
Purchased smart car from JJM car sales. Very helpful staff with no pressure to buy. Great well organised handover even during the current restrictions. Would certainly recommend.
⭐️⭐️⭐️⭐️⭐️5/5
25th March 2021
We had the pleasure of purchasing our lovely Jaguar XF R-Sport from JJM....we're no fans of visiting car showrooms, but this was so stress-free with no pressure to buy, just an invite to enjoy browsing the cars available. We hope to return in a few years and buy again.
⭐️⭐️⭐️⭐️⭐️5/5
17th January 2021
Bought our first Jaguar from JJM. Thoroughly happy with both the car and service provided. Both John's were happy to come in on their day off for us to pick up the car, which we really appreciated as we were eager to get it! Both dealers created no pressure to buy, both very honest and knowledgable regarding the car and were happy to help in any way possible. Who knows, maybe we'll fancy another Jag from JJM!
⭐️⭐️⭐️⭐️⭐️5/5
30th December 2020
I have just purchased a car from John and can't praise them enough John and son both gave me excellent customer service which was second to none and at no time did i feel under pressure to buy from them
The whole experience was excellent and they answered all my questions (Stupid ones too) in a professional manner
** I picked up my car today and wow it was fantastic it looked and felt like a brand new car **
Valeted and with a full tank of diesel that's what I call a premium service. i would highly recommend this Car Sales Show room for anyone looking for a nice car with exceptional customer service
Thanks John and John junior and a very Merry Christmas to u both.
⭐️⭐️⭐️⭐️⭐️5/5
21st December 2020
I have just recently purchased my car from John, my 3rd car in 10 years, and I’m pleased to have the forum to express my delight once again with the friendly service , impressive in-depth knowledge and completely stress free process the lads have to offer.
The business has been complimented in recent years with the introduction of young John who fits in with exceptional professional standards, obviously taken from his dad, and it goes without saying… I highly recommended JJM Car Sales.
Only 5 out of 5 as I couldn’t put a 6.
⭐️⭐️⭐️⭐️⭐️5/5
1st December 2020
Recently bought a car from here. I was over the moon with the car and I was equally impressed by both John Snr and Jnr.
I never once felt under pressure to buy, it was just a positive overall experience. The process was seamless and they were both lovely. I couldn’t believe how straightforward it was. They even helped me set up the tax etc...
Definitely highly recommend this family run business
⭐️⭐️⭐️⭐️⭐️5/5
29th November 2020
Have just purchased a car for my wife from this Father & Son business dealt mostly with John ( Junior ) , both were there when we picked up our car on Friday we can't praise them both enough for how we were treated from start to finish . This was the most stress free purchase of a car we have experienced and would like to add they go out of their way to make it like this explaining things and answering any questions , my wife is over the moon with her wee car and would certainly recommend JJM car sales if they have the car you are looking for you won't be disappointed dealing with them. I certainly will look at their cars when i am going to change my own car and would like to wish them all the best for the future during these stressful times we are all encountering during this pandemic.
⭐️⭐️⭐️⭐️⭐️5/5
1st November 2020
We seen a car online on Saturday and made an enquiry and got a call straight away. Viewed the vehicle on Sunday and drove away on Wednesday with it, very quick turnaround! Very easy and pleasant experience and car was handed over immaculate after having a full valet and polish. Customer service was 10/10 and would highly recommend. Thanks again we love our car!
⭐️⭐️⭐️⭐️⭐️5/5
17th September 2020
My Grandson has just purchased his first car from John and his son. I must say that the service that we received was outstanding and nothing was too much trouble. I would definitely recommend this company.
⭐️⭐️⭐️⭐️⭐️5/5
16th September 2020
I recently acquired a Jaguar XE R-Sport from JJM Car Sales which I am delighted with. The service I received from start to finish was fantastic. Both father & son were welcoming and extremely knowledgeable on the vehicles they are selling. There was no pressure at any point and I was made to feel comfortable before driving the car away. I unfortunately made the mistake of having another company finance the car (CarMoney) which was slightly frustrating due to the way the work, so I would highly recommend using the finance partner (Close Brothers). 5 star service!
⭐️⭐️⭐️⭐️⭐️5/5
10th September 2020
I bought a Jag XF off this Father and Son business 5 months ago just before the lockdown. Other Car dealers listen up, this is how you should treat all your customers, they were genuinely friendly and attentive, not once were they pushy, there was no pressure, all questions were thoroughly answered and time wasn't an issue. It must of been the wettest day of the year as we travelled over from Galashiels but when we arrived the car looked beautiful and we'll presented. There was no hurry with the test drive and all the bells and whistles were explained. Well done to you both you deserve all your success, I'll be back again now I'm a Jag convert. Please keep up the excellent work
⭐️⭐️⭐️⭐️⭐️5/5
3rd August 2020
I contacted JJM about a Volvo XC60 and that same day was able to test drive despite social distancing. John and his son were consumate professionals throughout and made the whole experience stress free. Everything was explained fully and crucially there was no sense of being pressured into buying. The car is immaculate and just what we were looking for. Overall an excellent car buying experience, definitely recommend this dealer if you're looking for a high quality used motor.
⭐️⭐️⭐️⭐️⭐️5/5
30th July 2020
Arranged a visit to see the car with John and was greeted by him upon arrival. No pushy sales tactics from either John's and they allowed me to test drive the car around the estate.
Everything was explained clearly and this allowed me to make a decision on the car which I absolutely love!
When collecting the car, they made the process very simple and I drove away a happy customer!
Would definitely recommend to anyone looking to buy a car from good honest people
⭐️⭐️⭐️⭐️⭐️5/5
17th July 2020
Who Knew buying a car could be so easy and pleasant! The two John's couldn't have been more helpful and straight forward. The car i was buying was beautifully presented and immaculate. I would highly recommend JJM Cars to anyone looking for a high quality used car, you won't be disappointed.
⭐️⭐️⭐️⭐️⭐️5/5
13th July 2020
I purchased a fantastically presented Jaguar XE from this dealer. The car is truly fabulous. I had a great experience when buying this car and got a fair price for my Honda as part exchange. I would very highly recommend this dealer!!
⭐️⭐️⭐️⭐️⭐️5/5
13th June 2020
Both Johns are a credit to the car sales industry. We dealt with John Snr first, and he immediately came across as genuine and honest. He never pushed for a sale. All the cars that they have for sale are immaculate and they speak for themselves. It’s obvious they take a pride in getting them prepared for purchase from inspection, MOT, to polishing them to perfection. John gave great explanations in relation to the warranty/ paperwork. He gave us good advice about selling our own car. John Jnr picked us up from the train station so we could take car home. It’s no surprise they have 5 star reviews when they provide a 5 star service. Highly recommend and would definitely buy from them again. (Ian, Fife)
⭐️⭐️⭐️⭐️⭐️5/5
2nd March 2020
Great service from the guys here. Not pushy to get a sale just really helpful and knowledgeable. I would definitely buy from here again
⭐️⭐️⭐️⭐️⭐️5/5
28th February 2020
Purchased a Smart 2016 car from JJM cars through Web as i am located in Cyprus. John was excellent Professional and the car was in great condition as his description!
Definitely when i will search for a new car JJM will be the first to know!
⭐️⭐️⭐️⭐️⭐️ 5/5
22th February 2020
Found this low mileage car which was exactly what I was after. Having looked at the reviews decided to email. A call back within minutes and I had no reservations about the company I was dealing with. Having sold cars for main dealers for 25 years any questions I had about the car were answered and felt that preparation was at the forefront of their cars for sale which is more than can be said of many main dealers with higher prices. A check of their stock gives you an understanding of the type of cars they specialise in so I wasn’t concerned that the little Yeti I bought would be up to par. Had a 200 mile journey and was collected at the station by John which made getting to the garage really easy and the car was indoors and again valeted to a high standard compared to what I have seen in many cars sold. In summary there aren’t many garages around offering a quality service without all the add ons and finance push and just concentrating on better quality cars . Thanks to all .
⭐⭐⭐⭐⭐5/5
15th February 2020
on arrival to view the car I was looking for John snr introduced himself with a warm freindly greeting. All through the purchase process there was a nice ambience with no pressure to conclude a deal. They had the car I had been looking for so it was not hard to get the deal done. Car was purchased and delivered in the same day. Great service from both John snr and jnr.
⭐️⭐️⭐️⭐️⭐️5/5
6th February 2020
Definitely the best car dealer to do business with: incredibly friendly, helpful and professional! No pushy sales techniques, no pressure on added extras, very straight forward. Price and condition of the Jaguar 2.2D we bought were excellent. The viewing was during dark hours, they put the car inside for us to examine as much as we wanted before the test drive. When we received the keys with the immaculate car, they took the time to explain us all features and switches. But the best of all, due to work, it was very difficult for us to view and get the car during their opening hours: for the viewing, they kept the store open, 45 minutes later than the initially arranged time, even came to get us because we got lost. The following week, they proposed and brought the car in front of our door the same evening we transferred the money… for free ! Litterally they went the extra (20) miles ! Great service! We would highly recommend them!
⭐️⭐️⭐️⭐️⭐️5/5
4th December 2019
Best dealer I've had the pleasure doing business. Arranged appointment but due to traffic (Cher at Hydro) we arrived 2 hours after the arranged time. John was patient and welcoming and understood the delay.
The car was and is in excellent condition for age, mileage and owners.
He offered to pick me up from the train station when I was to collect. Also he offered arranging some floor mats as soon as one is available.
Great business and best service.
⭐️⭐️⭐️⭐️⭐️5/5
17th November 2019
Recently bought a beautiful Jaguar XE from John and his son, I was importing the car into Ireland. The guys couldn't have been more helpful and professional. They helped the independent mechanic who came to see the car for me, were always available to answer any queries I had and even collected me from the Airport. I would recommend them to anyone interested in buying quality cars.
⭐️⭐️⭐️⭐️⭐️ 5/5
20th October 2019
JJM Cars were a pleasure to deal with. They sold me my beautiful Black Jaguar XF and were great guys. Loving my car. Thanks guys 👍
⭐️⭐️⭐️⭐️⭐️5/5
10th October 2019
I'm happy with my experience buying from JJM. Friendly, professional, knowledgeable and made me feel at ease buying from them. They will go the extra mile for you as a customer and I would highly recommend them. Thanks again!
⭐️⭐️⭐️⭐️⭐️5/5
26th September 2019
Easily the best car buying experience ever. The Jaguar XF I went to see, and subsequently buy, was stunning, beautifully clean, exactly as described and photographed and both John jnr and John snr were friendly, helpful, knowledgeable, enthusiastic and patient. I have no hesitation recommending this small family business to anyone looking for their next car.
⭐️⭐️⭐️⭐️⭐️5/5
20th September 2019
I was very happy with JJM Car Sales. From my initial inquiry to collecting the car. Timescales all met & all questions & queries answered thoroughly. Very friendly & at no time did I feel pressured to buy added extras. Can't recommend highly enough.
⭐️⭐️⭐️⭐️⭐️5/5
11th September 2019
Recently purchased a car from John and his son @ JJM and could not be happier with the service I received. The friendly and thoroughly professional attitude was commendable. After a minor fault was found on the car I called to inform them of my concerns and the lads went out on a limb to rectify the issue straight away.
Would highly recommend them to anyone thinking of buying a car. Great service lads , Keep up the good work
⭐️⭐️⭐️⭐️⭐️5/5
9th September 2019
This is a review that was long overdue but with the fantastic service I experienced, I had to leave a review. I purchased a car from JJM few months back and received fantastic service. I have near to 0 knowledge in cars so even months after, any question I had, JJM had no hesitations to answer them. The vehicle I bought was in fantastic condition , just as described in the ad. I would definitely recommend purchasing a vehicle from JJM. Honestly the best, honest garage.
⭐️⭐️⭐️⭐️⭐️5/5
7th September 2019
Just bought a beautiful Beetle car from the John's at JJM Cars. Excellent customer service and great Knowledge. They Spent lots of time explaining all the cars features and answering all of my queries. Trust in used car salesmen is not always good. But this Company and John is exceptional. Will not hesitate to get my next car from the boys and will be telling all of my friends. Price was fantastic and the car is a joy to drive.
⭐️⭐️⭐️⭐️⭐️5/5
29th August 2019
We purchased a car from JJM last weekend and received fantastic service, they even agreed to pick us up from the train station when we came to collect the car! The vehicle we bought was in fantastic condition , just as described in the add. I would definitely recommend purchasing a vehicle from JJM.
⭐️⭐️⭐️⭐️⭐️5/5
13th August 2019
Professional and friendly service. We travelled from Aberdeenshire and they were helpful and patient. Welcoming and knowledgeable. I would highly recommend.
⭐️⭐️⭐️⭐️⭐️ 5/5
8th August 2019
Absolutely fantastic, knowledgable and helpful family business. Very easy process with no pressure to buy at all. We contacted John via auto trader on a Sunday to enquire about a car whilst we were down from Orkney. Within minutes he had rung as and arranged with us to see the car. We arrived in about 20 minutes, test drove the car and he answered any questions we had. We paid a deposit and went back home to bring back our car for part exchange a couple of weeks later. They were very accommodating. Bonus they filled the car up with diesel for my onward journey! Felt like I could trust this company. Totally recommend!
⭐️⭐️⭐️⭐️⭐️ 5/5
6th July 2019
This was the best experience I've had at a garage while buying a car! There was no pressure at all. It's a small family business and young John had lots of patience while I took over an hour to choose between 2 Jaguars they had in stock. After much deliberation, John Snr, gave me some advice and it was spot on. I'm over the moon with the car. The price was the best in Scotland and the car was exactly as described. There was a small issue with the air con, the guys came 30 miles down the day I called, sorted the issue and delivered the car back. I will definitely buy my next car there. As there good reviews brought me to the garage it was only fair I left one. Thanks again guys!
⭐️⭐️⭐️⭐️⭐️ 5/5
2nd July 2019
Great service from John and his Son.
Good, honest cars at fair prices and prepped to a high standard - great to find on the doorstep.
Would buy from again without hesitation 👍🏼
⭐️⭐️⭐️⭐️⭐️5/5
29th June 2019
We recently bought a Honda CRV from JJM Car Sales. We couldn’t fault the service provided by John and his son - it was exceptional. I particularly liked the fact there was no “high pressure” sales pitch. They knew the car spoke for itself. The car itself was a great price, immaculate inside and out and no issues since purchase. I would highly recommend JJM Car Sales.
⭐️⭐️⭐️⭐️⭐️ 5/5
28th June 2019
Traveled 450miles by air from Kent to Glasgow to view Jaguar XFS Car was described as outstanding and it was! Couldn't have wished for a better experience, family run business, exceptional service, great attention to detail, and honest, not often can this be said. Would recommend in a heart beat, and will never overlook future opportunity based on distance.They even filled the tank up for the journey home. To JJM Cars Sales Ltd, thank you so much.
⭐️⭐️⭐️⭐️⭐️5/5
7th June 2019
Great customer service and went the extra mile to let me view the car I was interested in after working hours. no pushy sales. Felt very comfortable purchasing my first car. When collecting my car a few days later they came and pick us up at the train station as we were travelling from the other side of the city. Would highly recommend JJM Car Sales.
⭐️⭐️⭐️⭐️⭐️5/5
20th May 2019
Just bought my new car from JJM Car Sales. Could not recommend the guys enough! So patient and friendly. Nothing was too much trouble to make sure I had exactly what I was looking for. The quality and appearance of all cars are excellent. Absolutely in love with my wee car!! Thanks again guys!
⭐️⭐️⭐️⭐️⭐️5/5
6th May 2019
Recently purchased my Audi A6 from jjm carsales and I am over the moon with it. Service was second to none and both john snr and jnr made me feel at ease with the whole car buying experience. I would highly recommend buying a car from these guys and would definitely buy from them again in the future.
⭐️⭐️⭐️⭐️⭐️5/5
6th May 2019
Friendly, Professional, reliable and honest service from both Johns (senior and junior)..
Genuinely nice guys - made us feel welcome, chatted away and even made us a cuppa with biscuits ☕️ 🍪😂👍
Very thorough in explanations about car that we picked up today and made we were happy with everything before we left with our new car. Genuinely seemed happy that we were happy too 😃
Would highly recommend!
⭐️⭐️⭐️⭐️⭐️5/5
13th April 2019
Very impressed with the overall service provided by JJM. Despite late notice they opened up on a Sunday solely for me to view a Volvo V70, they took the effort to ensure the vehicle was indoors and dry for viewing and available for a test drive after. Following the purchase of the vehicle I arranged to collect it two days later, instead of having to make my way from Edinburgh to East Kilbride they went the extra mile and kindly offered to pick me from Glasgow train station and drive me to collect the vehicle. I would definitely recommend JJM due to the high level of customer service I received. Thanks again, extremely happy with my V70.
⭐️⭐️⭐️⭐️⭐️5/5
12th April 2019
I bought a Mazda MX-5 from JJM and I can honestly say it is one of the best buying experiences I have ever had. The car was taken inside and prepped for my arrival, and I was warmly welcomed by John. It is clear that JJM choose their vehicles carefully and the MX-5 was no exception; excellent condition, service history and only 2 owners. John was very patient with me and didn't try any of the pushy sales techniques that you often face in the big brand car stores. I could tell that he simply believed in the quality of the car. He listened to what I was saying and helped me to make a decision. Two small dents and a scuff on the door were repaired perfectly once the sale was agreed and the car was kindly delivered to my house as my wife was due to give birth. I am pleased to say that the car drives beautifully and I am delighted with it. I would happily purchase another car from JJM in the future.
⭐️⭐️⭐️⭐️⭐️ 5/5
1st April 2019
Got a 2010 Honda CRV from JJM 8 weeks ago. Happily allowed me a full inspection of car, even took it to a nearby garage and up on ramps for a full underbody inspection. No pressure test drive and slow speed testing on full lock and reversing were accommodated with courtesy and patience. I looked at 6 of these cars prior to purchase and JJM's was the best. Small issue of coin-sized paint ding on door was sorted out, made good as new, no quibble. Even offered to collect car from 20miles away at my home to repair a blocked screen-wash nozzle after purchase. Overall a friendly, helpful, personal service. I feel that the rear skoosher jet should have been picked up on their pre-sale inspection however. Was also an issue with a deflating front tyre straight from purchase, due to be a nail in the tyre shoulder (had to buy a new tyre). To be fair, I didn't contact them about this as it would have been easy to miss, but slightly disappointing. They really care about their customers.
⭐️⭐️⭐️⭐️⭐️ 5/5
9th January 2019
What great guys! Truly went above and beyond with the after sale care. Bought a car from JJM at the start of the month, when we arrived they had the car ready to show us and didn't bombard us with a big sales pitch. Gave the relevant info about the car then left us to have a wee look about it. Upon buying the car, we noticed that our deposit money was short of a £50 note. We both counted it, the two John's counted it and the 50 was definitely not there so we put it down to having lost it prior to getting there and gave another 50 to make up the deposit. The following day they called to say that when they were cashing it in at the bank, the clerk had noticed there was 50 more than there should have been, they don't know how it was missed when we had all counted it but we had just to pop down to collect it. How honest is that? Faith in humanity restored! Then....
Everything was fab until a few weeks in when I was driving and the dashboard lit up like a Christmas tree with just about every possible warning light lit. You can imagine the feeling of dread that ensued! So I called John to explain what had happened and without hesitation he came within the hour to collect the car and get it seen by a work shop, even offering a courtesy car and an extended warranty! After 24 hrs the problem was diagnosed and fixed, the car was re-fueled and then returned at no cost to myself! The problem was a wire that had come loose and was tripping the computer.
Honest, genuine men in my eyes which can be hard to find in this game!
⭐️⭐️⭐️⭐️⭐️5/5
15th December 2018
Excellent customer service. Friendly and helpful.They go that extra mile to make the car buying experience very easy.
⭐️⭐️⭐️⭐️⭐️5/5
8th October 2018
I bought a brilliant used car from this garage and I can't thank them enough. Right from the very beginning of my last minute booking, an appointment was made at short notice. Extremely lovely people, very friendly and easy going. Very helpful aswell, always willing to help at any time with any problems or queries you may you may have.
Once again thank you so much, I absolutely love my new car...It's a dream!
⭐️⭐️⭐️⭐️⭐️ 5/5
10th August 2018
Just bought a car from JJM and have to say the whole experience from start to finish has been excellent. Top quality car at a very good price. Both Johns were brilliant and really go the extra mile for the customer. Even picked me up from the train station after travelling through from Dundee to collect the car. Will definitely go back again for my next car and I'd recommend anyone to have look.
⭐️⭐️⭐️⭐️⭐️ 5/5
19th July 2018
First class car, first class service. No hard sell and great aftercare ! Will be my first stop again next time.
⭐️⭐️⭐️⭐️⭐️ 5/5
5th July 2018
Recently purchased a BMW X3 from JJM Car Sales. The car was well priced and immaculately presented. The two Johns were a pleasure to deal with throughout. Would definitely recommend.
⭐️⭐️⭐️⭐️⭐️ 5/5
25th June 2018
Quite honestly the nicest, most genuine and relaxed car sales pitch we have ever experienced! Fantastic customer service (we had to give them a quick callin relation to our new car) and it was sorted immediately, so after sales customer service is also outstanding. Our only grump is we wish we had found these guys sooner, they are literally on our doorstep! We are a 2 car family, soon to be 3 when our teenager decides to start driving and we know wherewe shall be going to gethis first car and all of our future wheels.
Thanks again JJM you have provided us a fantastic tank, i mean car. Vladimir the Volvo V70 is a firm part of the family aready.
⭐️⭐️⭐️⭐️⭐️ 5/5
12th June 2018
Just bought my range rover evoque from JJM, great service and great people going that extra mile to make it a happy experience, would recommend them to anyone.
⭐️⭐️⭐️⭐️⭐️ 5/5
23rd May 2018
I am an avid reader of reviews, particular car reviews. I have never shared my opinions with others, but on seeing the JJM team up and running I feel I should break my rule.You want a fair deal backed up by quality and service.... JJM. I have bought several cars from (auld) John.... Skoda to Honda to Mercedes. I have never been disappointed. Remember if things go wrong that is the ultimate test the back up service which the provide.
⭐️⭐️⭐️⭐️⭐️ 5/5
21st May 2018
Absolutely amazed at their service, no hard sale pitch very relaxed atmosphere. You will realise straight away that these guys are not your run of the mill cowboys .(that when they sell you a car they have no interest afterwards) Will definetely be buying my next vehicle from them. Thanks guys for making buying such an easy relaxed process.
⭐️⭐️⭐️⭐️⭐️ 5/5
16th May 2018